Name of the Faculty : Anil B.Malali
Meaning:
tonus refers to the sum of attributes or properties that describe a product.
timber has overly been defined simply as Conformance to Specification by Philip Crosby
select control (QC) is a procedure or prepare of procedures intended to check out that a manufactured product or performed service adheres to a defined set of quality criteria or meets the requirements of the client or customer.
Quality Assurance (QA) is defined as a procedure or set of procedures intended to ensure that a product or service under growing (before work is complete, as opposed to afterwards) meets specified requirements. QA is sometimes expressed together with QC as a single expression, quality confidence and control (QA/QC).
Need for quality control
1. Better customer satisfaction
2. add-on in quality, reliability and durability of products
3. Easy to identify and change products
Stages of quality
1. Quality of raw materials
2. Quality of machinery
3. Quality of the processes
4. Quality of work-in-progress
5. Quality of support systems
6. Quality of output
7. Quality of manpower
Dimensions of Quality
1. Performance
2. Features
3. Reliability
4. Serviceability
5. Durability
6. Appearance
7.
Customer Service
Cost of Quality
Quality guru Philip Crosby has written a book Quality is Free. Which is legitimate and many companies like Motorola have made huge gains by systematic quality control.
The costs pertaining to the quality can be classified as follows:
a. Cost of prevention of defects
b. Cost of discover defects.
c. Cost of scrap and rework
d. Cost of warranty claims
Quality Control Techniques
1. Statistical quality control
2. Quality at Source
3. Inspection
4. Just-in-Time
5. Total Quality Management
Statistical Quality Control
Statistical Quality Control(SQC) is the application of statistical techniques to accept or reject...If you want to get a safe essay, order it on our website: Orderessay
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