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Monday, February 25, 2013

Tma2 B120

(i)

I was leaving the ships company which I utilize to field of study for and my manager hired a new staff. I was told to push together her a  ascertaining. That was my first contact with Human Resource instruction (HRM). As soon as we started with a training it was translucent that there was a  lose of interest and big mercantile establishment with motivation. I had no idea what to do to sort this out. On top of that I promised my manager that I will train her properly to be ready to work and be confident in the end of the week. I was desperate. She did not pay circumspection at all and I had to tell her same amour few times. Additionally she did not talk to costumers, not tied(p) to us, she was very shy. Moreover she used to be late and she was sometimes rude on a costumers when they had a special quiery. This demeanor is totally unacceptable in a costumer service.

Happy, delighted and motivated employes are a key component in a succesful business.

Coupled with Douglas McGregor´s Theory X I believed that she is motivated only by money. She was lazy, dis desire work and lack of ambition because she did not get any wages yet. I would like to point out on connections between these thoughts because she unploughed saying that she is working and she is not getting any reward.

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She used to work as a bartender and they got their tips every daylight at the end of the shift. Her expactations has not been met. Furthermore she was new in a company and she did not know anybody. She did not determine like she is one of us and she belongs to group of people. I would like to emphasise that I see the connection between Abraham´s Maslow´s hierarchy of needs and my example because her social (belonging) cut back of needs has not been fulfilled.

In order to get her mad about what we are doing I started telling her how good this company is, how nice people work in our store and I told her this is a perfect job for her. Afterwards I invented her to my future leaving party in the end of the week.If you want to get a full essay, order it on our website: Orderessay



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